Privacy Policy

1) Information you provide

We may collect information you voluntarily provide, such as your email address, purchase details, and support messages.

• Email address

  Used for account delivery, support, and service communications.

• Support communications

  Messages you send to us to request help or report issues.

2) Automatically collected (limited) info

When you visit our website or use our services, we may automatically collect limited technical information to keep the service secure and functioning.

• Device & browser info

  Such as device type, OS version, browser type.

• General location

  Country/region-level info (not precise GPS), when available.

• Access timestamps

  Used for security monitoring and to diagnose service issues.

3) What we do (and don’t) log

We are committed to user privacy.

• We do not monitor content

  We do not inspect or store browsing activity, traffic content, DNS queries, or data payloads.

• Minimal operational metadata

  We may collect limited operational data necessary to run the service reliably and prevent abuse (for example, basic connection events or server load metrics). This data is used for operations and security—not for tracking browsing activity.

• Retention

  Operational data (if collected) is retained only for as long as needed for reliability, abuse prevention, and legal obligations, and is then deleted or anonymized.

4) Payment processing

Payments are processed by third-party payment providers (such as Stripe). We do not store or have access to your full payment card details.

5) Uses of information

• Provide and maintain services

  Account delivery, troubleshooting, reliability, and uptime.

• Support

  Responding to support inquiries and improving customer experience.

• Security and abuse prevention

  Protecting our services, users, and infrastructure.

• Compliance

  Meeting legal, accounting, and regulatory requirements.

6) Data sharing and disclosure

We may share information only in the following situations:

• Service providers

  Trusted vendors who help us operate the service (under confidentiality obligations).

• Legal requests

  To comply with applicable laws or lawful requests from authorities.

• Protect rights and safety

  To protect our rights, property, users, and infrastructure.

7) Data retention

We retain personal information only as long as necessary to provide the service and meet legal obligations. When no longer needed, information is securely deleted or anonymized.

8) Data security

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission method is 100% secure.

9) Your rights and choices

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or withdraw consent where applicable. You can request help using the contact details below.

10) Children’s privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11) Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.